MCA Pty Ltd is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.

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Thank you for visiting our website. MCA Pty Ltd (“Mission Concepts Australia”, "MCA", “us”, “our”, “missionconcepts.com.au”,  the MCA logo, or “we”) is strongly committed to protecting the privacy of users (“you” or “your”). This Privacy Statement applies to www.missionconcepts.com.au and MCA websites, services, and products that collect and process data, and that are owned and operated by MCA. MCA’ websites, services and products are jointly referred to as "Sites." These terms do not apply to MCA related Sites that have their own privacy statements. This Privacy Statement will inform you regarding how we use your personal data when you visit our Site and your rights under privacy laws.

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and facsimile numbers.This Personal Information is obtained in many ways including interviews, correspondence, by telephone, email, via our website www.missionconcepts.com.au, from your website, from media and publications, and from other publicly available sources, and from third parties. We don’t guarantee website links or policy of authorised third parties.We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information. Sensitive information will be used by us only: for the primary purpose for which it was obtained, for a secondary purpose that is directly related to the primary purpose, with your consent, or where required or authorised by law.

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal InformationYour Personal Information may be disclosed in a number of circumstances including the following: third parties where you consent to the use or disclosure; and where required or authorised by law.

We collect and use information you provide us with when submitting online applications for job vacancies or otherwise when you express your interest to join our team. If you are selected for an opening, your Personal Data shall be further processed in accordance with the separate employee privacy policy enacted by MCA at the point of your onboarding. By applying for a position with MCA you accept that we may not have a current opening relevant to your experience at this time but will seek to find a suitable role for you. MCA will never on-forward your details without your consent.

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

The security of your Personal Data is important to us. We shall implement appropriate technical and organisational measures to ensure the protection of your privacy and a level of security appropriate to the risks entailed in any processing operation. However, we note that no method of transmission over the Internet, or method of electronic storage is 100% secure. Although we strive to use commercially acceptable means to protect your Personal Data, we underline that we shall have no liability for events for which we are not responsible.

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. MCA will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.In order to protect your Personal Information we may require identification from you before releasing the requested information.

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

 

MCA may make changes to this Privacy Statement. Notification of changes will be posted on this page. You should review this Privacy Statement periodically to keep up to date on our most current policies and practices. This Privacy Statement was last updated on 12 September 2025

If you have any comments or questions or if there are other things Mark Cowin of Bonboo can do to maximise the value of this website to you, please contact us at: admin@missionconcepts.com.au.

If you have any queries or complaints about our Privacy Policy please contact Mark Cowin of MCA at: admin@missionconcepts.com.au